In this document:
Viewing bookings in the SSA Appointments page is easy using the Views and Filters.
Use our Changing Booked Appointments guide to find out more on how SSA handles cancellations and rescheduling.
Viewing Bookings as the Administrator on Your Website
A website administrator can view the list of bookings by selecting Appointments > Appointments from the left-side menu in the WordPress dashboard.
Or, selecting Appointments from the left-side menu in the WordPress dashboard to take you straight to the Admin page of the plugin.
Viewing Bookings as a Customer/User on Your Website
To let your logged-in users view a list of their booked appointments use our Upcoming Appointments module on a page or post.
Or, use the shortcode:
The Upcoming Appointments module will not show the admin all of the bookings made by users, this is only for users to see their bookings.
Switching Views from Upcoming or Past Appointments
To switch between the Upcoming and Past Appointment views, click on the the Upcoming Appointments header. Choose the view you’d like to see from the drop-down menu:
- Upcoming Appointments: All Today and future appointments
- Past Appointments: All Past Appointments
- Date Range: Choose a Start and End Date to view appointments inside that range
All views display in chronological order based on the start time of the appointment.
No Upcoming Appointments
If there are no upcoming appointments, the Appointment Tab displays, “There are no upcoming appointments scheduled”.
Viewing Bookings with Filters
To use the Filters on the Date Range, Past or Upcoming Appointment Views, select the Filter option on the top-right corner.
There will be two fields – one to choose Appointment Types and one to choose the Appointment Status.
- Appointment Types: Choose none or more (if none selected, then it will include all of the appointments)
- Appointment Status: Choose one or more
- Pending Payment
- Pending Form Submission
The filters apply automatically, if you’d like to remove the filters select Reset Filters.
Date Range Filters
The Date Range view also includes two more fields to filter your appointments: Start Date and End Date.
You could use both of the Date fields to create a range between two dates. For example, I can get all the appointments between July 1st, 12AM to July 4th, 12AM.
Or, you could just use a single one of the Date fields.
- Only Use Start Date: Get all appointments beginning at this date
- Only Use End Date: Get all appointments up to this date
Canceled and Abandoned Appointments
Canceled and abandoned appointments still appear on the list. But, their title changes to add the Canceled note and their listing has a fade.
Load More Appointments
If you have more bookings that don’t appear on the page, to continue viewing appointments on the list select Load More Appointments at the end of the list.
It should glow green when there’s more to load and fade to grey when there is no more to load.
File a support ticket with our five-star support team to get more help.
File a ticket
Cancel, Reschedule, Edit or Delete Bookings
Let Employees Manage Admin Page
Export Bookings to CSV
Preventing Double-Bookings in SSA