In this document:
How you can view booked appointments in the SSA Appointments page using the Views and Filters.
Use our Changing Booked Appointments guide to find out more on how SSA handles cancellations and rescheduling.
Viewing Appointments as the Administrator
A website administrator can view the list of appointments by selecting Appointments > Appointments from the left-side menu in the WordPress dashboard.
Or, selecting Appointments from the left-side menu in the WordPress dashboard to take you straight to the Admin page of the plugin.
Viewing Appointments as a Customer/User
To let your logged-in users view a list of their booked appointments use our Upcoming Appointments module on a page or post.
Or, use the shortcode: [upcoming_appointments]
Switching Views from Upcoming or Past Appointments
To switch between the Upcoming and Past Appointment views, click on the the Upcoming/Past Appointments header.
- Upcoming Appointments: All Today and future appointments
- Past Appointments: All Past Appointments
- Date Range: Choose a Start and End Date to view appointments inside that range
Note: All views display in chronological order based on the start time of the appointment.
Chose the view you’d like to see from the drop-down menu.
If there are no upcoming appointments, this message displays:
Viewing Appointments with Filters
To use the Filters on the Date Range, Past or Upcoming Appointment Views, select the Filter option on the top-right corner.
There will be two fields – one to choose Appointment Types and one to choose the Appointment Status. The filters apply automatically, if you’d like to remove the filters select Reset Filters.
- Appointment Types: Choose none or more (if none selected, then includes all the appointments)
- Appointment Status: Choose one or more
- Pending Payment
- Pending Form Submission
Date Range Filters
The Date Range view also includes two more fields to filter your appointments: Start Date and End Date.
You could use both of the Date fields to create a range between two dates. For example, I can get all the appointments between July 1 12AM to July 4 12AM.
Or, you could just use one of the Date fields.
- Only Use Start Date: Get all appointments beginning at this date
- Only Use End Date: Get all appointments up to this date
Canceled appointments still appear in the list. But, their title changes to add the Canceled note and their box has a fade:
Load More Appointments
If you have more appointments that don’t appear on the page, to continue viewing older appointments select Load More Appointments at the end of the list.
It should glow green when there’s more to load and fade to grey when there is no more to load.
File a support ticket with our five-star support team to get more help.