Contact Us

Response Times

The Simply Schedule Appointments® support team is happy to answer any questions you have about the plugin. Fill out the form to receive a response within the next business day.

Active Hours: 8 AM EST – 4 PM EST from Monday – Friday. Expect to receive slower response times during the US holidays.

Troubleshooting and Plugin Support

Customers, please visit our Support Policy guide for more information on where to get the fastest and most efficient support for the plugin. 

This is preferably done by sending us a support request through the plugin itself. This gives us an overview of your plugin settings and helps us understand how to best help you.

Account and Billing

Login to your Simply Schedule Appointments Account to manage subscriptions, licenses, and generate invoices.

Contact Form

Please make sure your email is correct so that our response can successfully reach you 🙂

Enthusiastically Supported

The Simply Schedule Appointments support team is eager to help! We proudly provide quick 1-day response times and friendly and human support with each email.

Support Team
Natalie G Cynthia Nathan Natalie M

Natalie G

Customer Support Superstar

3 years


Customer Support Superstar

2 years


Co-Founder & Developer

Natalie M

Co-Founder & Developer