Back to Appointments Guides

This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

SSA works best for recurring weekly availabilities, but if you need to offer single Events we recommend you use our integrations with The Events Calendar.

We’re going to set up a simple Appointment Type that we’ll be able to reuse for many events. We’ll let The Events Calendar take care of the Availability Window and displaying the one-off events.

Some Appointment Type Settings, we’ll need to pay attention to:

  • Availability Table
  • Locked Timezone
  • Notice Required
  • (Optional) Capacity

Learn more about The Events Calendar integration.

SSA + Event Booking in Action

Using The Events Calendar (TEC) integration, you’ll be able to list out your events in beautiful dedicated pages that you can attach images and descriptions to.

The Free Edition of TEC creates an /events page where all your events are listed and the Pro Edition lets you embed an events module into any page and section.

In the video below, you’ll see what that looks like embedded into a yoga site’s homepage.


Setting Up the SSA Appointment Type

We want to set up a general Appointment Type that we can continue to reuse for our events. This means it should have an open Availability and rules.

Availability Table

Since we’ll be using The Events Calendar to work as our Availability Window, we don’t have to be specific about the hours we set for the availability table.

This will allow us to offer a general Appointment Type, like Yoga Class. And instead let The Events Calendar get specific with dates, times, and Event descriptions.

For example, I can highlight the entire business hours availability for my Availability Table:

Open Availability in my Table

Locked Timezone

By default, the Appointment Type timezone is set to Localized, this setting makes it so that the calendar user sees the time slots in their own timezone.

If The Events Calendar timezone doesn’t match the user’s timezone, it might be confusing.

Switch over to the Locked Timezone and read more about the Appointment Timezone settings.

Locked vs Localized timezones in the

Notice Required

By default, we set this to 1-day, meaning that you require 24 hours notice for someone to book an appointment. So when you’re viewing the booking calendar, no one is able to book between now and the next 24 hours.

Please adjust this to fit your scheduling needs! See this guide for more information on the Notice Required setting.

(Optional) Capacity

If you’re planning a class or meeting where you’d like multiple people to sign up for your event you’ll need to use the Capacity feature.

You’ll want to open the Capacity tab in your Appointment Type and set it to Group along with the max amount of people you’d like to sign up. Find more information on how Capacity works in this guide.

Setting my max Group Capacity to 15

The Events Calendar Set Up

Learn more about The Events Calendar integration.

Finally, in this step, we’re going to add a Start and End date to our New Event in The Events Calendar plugin. This is to make sure that this single event is the only one shown to our customers..

In this step, it’s important to get as close as you can to your event time frame when you’re choosing the start and end dates.

For example, if I just want to show a single 90-minute class using my general Yoga Class appointment type. Then I would set my Start and End Times here to be exactly 90-minutes long.

Note that The Events Calendar doesn’t handle 15 or 20 minute intervals.


Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
  • This field is for validation purposes and should be left unchanged.

Related Guides