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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

Make it easy for your customers to book paid appointments using Stripe. Add the Stripe option to receive payments directly to your Stripe Business Account.

You’ll need to:

  1. Install an SSL Certificate
  2. Sign Up for a Stripe Account
  3. Set up the Publishable Key and Secret Key in SSA
  4. Set up the Stripe Webhook URL in Stripe
  5. Save Your Stripe SSA Basic Settings
  6. Adding Payments to Your Appointment Types

After finishing those steps, you’ll be ready to start taking Stripe payments! Finish setting up Payments for your appointments by adding your payment settings to your Appointment Types.


1. Install an SSL Certificate

Stripe requires your site to have an SSL Certificate. 

A quick way to tell if you are SSL Certified is to check your site’s URL. Make sure your URL starts with HTTPS, not just HTTP. 

If you find that your site isn’t SSL certified, contact your hosting company for help in getting that setup.


2. Sign Up for a Stripe Account

If you don’t have one yet, go over to their website and get one set up. Stripe requires an account before you can start to accept payments – and it’s free to create an account!

Create or Login to your Stripe Account

When you sign-up for a new account, verify your email and onboard your account. Your account will continue to work as a test account until you verify and finish onboarding.

After verifying, Stripe will ask you to finish onboarding by asking for more information about your business, collecting your Bank details, etc.

You cannot accept payments or get live API keys until your account has been correctly set up.

Screenshot depicting how to verify and activate your Stripe account.
Finish verifying and onboarding your Stripe account before getting live API keys

3. Setup the Publishable Key and Secret Key in SSA

Once you’ve got your Stripe account, you’ll need to get your Publishable Key and your Secret Key from your Stripe account.

Copy and Paste the Keys from Stripe to SSA

Go to Developers > API keys. You need to make sure you’re copying the Live API keys.

With your copied keys, go to your SSA Settings > Payments > Stripe > Under Basic Settings, enter each key into its corresponding field.

Make sure to store your Secret Key in a separate and safe location; after you generate the key for the first time, you cannot copy or view it ever again.

Copying and Pasting the Publishable Key and Secret Keys

4. Setup the Stripe Webhook URL in Stripe

You need to install an SSL Certificate for this step to work.

Copying the Webhook URL From SSA

Go to your SSA Settings > Payments > Stripe.

You’ll see the fields Stripe Webhook URL that you need to copy under the Basic Settings.

Pasting the Webhook URL to Stripe

Go to Developers > Webhooks.

Click on + Add endpoint. Then paste in the Stripe Webhooks URL.

Under the Select events to listen to section, click on the link to the +Select Events button. Go ahead and click Select All Events at the top of the list. Click +Add Endpoint at the bottom of the screen.

If you’re using Cloudflare, you’ll need to whitelist the SSA Webhook URLS as well. Please visit our guide on the 503 Error for Stripe Webhooks to see the set up steps.

Setting up the Webhook URL in Stripe

5. Saving Your Stripe SSA Basic Settings

Double-check the Display title, Description fields, and Statement Descriptor to make sure that’s what you’d like your clients to see when they’re booking.

Basic Settings

  • Display Title: The name that will display on the booking form for the Stripe payment option 
  • Description: The description that will display on the booking form for the Stripe payment option 
  • Statement Descriptor: This text follows your company’s name on your customer’s bank account statement

Advanced Settings

You can use the Advanced Settings section to put Stripe into test mode to test payments. 

We have a guide to walk you through the Stripe Test Mode setup if you’re interested.

Screen shot of the test mode settings for Stripe
Enable test mode and enter your test publishable key and test secret key to test Stripe payments

6. Adding Payments to Your Appointment Types

Now you can start accepting payments for your appointments with Stripe! Finish setting up your payments by adding your payment settings to your Appointment Types.

Adding Payments to Appointment Types


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