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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

This guide will show you how to create a custom page to host the SSA rescheduling, cancellation, and field editing screen – also known as the Edit Appointments module. This is an excellent option if you’d prefer to have more control of how the Edit Appointments page looks instead of using our blank default page.

You can only specify a single custom page to edit appointments.


Create an Edit Appointments Page

Embed the following shortcode on your new Edit Appointments page; this can be added to a new page or added to an existing page on your website:

[ssa_confirmation]

By default, this shortcode says, “Simply Schedule Appointments Booking Confirmation.” You’re welcome to change the text here, but remember that this converts into the Edit Appointments module when accessed through an Edit Appointments link.

Customized Edit Appointments page showing the ability to edit information, reschedule, and cancel the appointments.
Edit Appointments module

Update the Edit Appointment Page Field

Now that you have a page set up to host the Edit Appointments module, we have one last step to ensure that Simply Schedule Appointments redirects to this page when someone uses a link to Edit Appointments.

Go to the SSA Settings tab > General Settings > use the Edit Appointment Page dropdown to select your new Edit Appointments page.

Edit Appointment Page Field in General Settings

Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
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