Back to Troubleshooting & Questions Guides

This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

Simply Schedule Appointments works with your logged-in WordPress users to provide a couple different benefits.

If you’re using a WordPress membership service on your site, SSA can help you run a smoother experience for your customers to book appointments.

SSA ties with WordPress users in the following ways:

  • To keep track of appointments based on email
  • Populate email and name fields automatically

Tracking Appointments Based on Email Address

If someone books an appointment using an email address associated with a WordPress user, SSA links that appointment to the user. Even if they’re logged-out at the time of booking.

We offer the Upcoming Appointments module to list out all the appointments created by that user.

Place the module on a page where your logged-in users can access it and they’ll be able to see their booked appointments. From there they can also modify the information for any of their appointments.

Records the Currently Logged-In User Email Address

If a logged-in user uses an email address different from their account’s, SSA records both email addresses. The two address are seen in the Appointment Details Page.

Auto-populate Name and Email Fields

Logged-in users will see that their Name and Email Address automatically populate on the booking from. That’s because we pull that information directly from their WordPress account.

Though this feature doesn’t work for those logged-in as admins – that’s because if they’re on the booking form we’re assuming they’re trying to book on behalf of a customer.


Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
  • This field is for validation purposes and should be left unchanged.

Related Guides