This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

What to do when Simply Schedule Appointments Isn’t Getting Updates

When your plugin isn’t able to update, you may have to renew your subscription or reset the License Key.

Expired Yearly Subscription to Simply Schedule Appointments

The initial purchase of one of the premium editions (such as Plus, Professional, or Business) gives you all the newest updates and support for one year. This is set to automatically renew each year, unless you request to end the subscription.

If the subscription ends, the License Key given to you at purchase will also expire and will stop you from getting new updates to the plugin.

The plugin will continue to work even with no subscription or license. None of your functionality is disabled, only the ability to get new bug fixes and new features is stopped.

Login here to see if your subscription has ended and your license is expired: https://simplyscheduleappointments.com/your-account/

License Key Troubleshooting If Your Subscription is Still Active

To troubleshoot your license, go to your Admin page for Simply Schedule Appointments. Go to Settings, and click the Manage License option.

Manage license

If the license key is already filled in, first try resetting it. To do that – Delete the license key, and click the Validate button. Now you can re-enter the license key, and click Validate again.

Where to get your License Key:


Related Guides