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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

Simply Schedule Appointments purposely disables lazy loading in the plugin. We had multiple encounters where caching plugins using lazy load would slow down SSA or even alter the height.

But, if you notice that the plugin is acting strangely (jumping or scrolling issues on the pages you’re displaying SSA), you can try the following solution.

If this doesn’t fix your scrolling issue, please contact our support team and remove this filter.


Enabling Lazy Loading in SSA

To enable lazy loading, you’ll need to add this filter to your site.

add_filter( 'ssa/performance/lazy_load', '__return_true' );

We have another guide that shows you how to add this filter to your functions.php file or the Code Snippets plugin.


Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
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