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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

This guide is going to walk you through how to upgrade your license. You can use this to:

  • gain access to more features in a higher edition
  • use it across more than 2 sites (up to 1000 sites)

If you’ve already purchased another license package with SSA, you’ll only need to pay the difference in price. If you’ve had the plugin for over 30 days, you only need to pay the pro-rated difference.

Login to Your SSA Account

To start, you must already have bought a Premium license package or downloaded our Free Basic Edition from the Simply Schedule Appointments site in order to log into your account.


View Upgrades

To view your upgrades, head over to the Purchase History tab > click on View Licenses > and Click on View Upgrades.

On this page, you’ll see some possible upgrades you can make to your license. It shows you the difference in price that you’ll need to make for the upgrade.

Upgrading my license walkthrough

Upgrade between editions from WP Admin Dashboard

Your license key needs to be set up in our plugin’s settings — Add Your License Key

After adding the new key, return to your WordPress dashboard. Proceed to the Updates section to prompt WP to check for updates on the WP Admin dashboard > Updates. Upon rechecking, you’ll find the option to upgrade your SSA plugin to your new higher edition.


Upgrade Not Listed

Please contact our support team, and we’d be happy to send you the direct link to upgrade.

Just let us know:

  • What license package you’re interested in – 1, 25, or 1000 sites.
  • What Edition – Plus, Professional, or Business.
  • If you already purchased another package, let us know what email address you used to make that purchase.


Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
  • This field is for validation purposes and should be left unchanged.

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