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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition


After upgrading to the Plus, Professional, or Business Edition, you’ll need to manually install the purchased edition.

We’ll walk you through installing a premium Simply Schedule Appointments edition.

Note: If you were using the free Basic Edition before, all your settings and appointments will be transferred over automatically.

Installing a Newly Purchased Edition

WordPress 5.5 and up users: You don’t need to deactivate and delete the basic/free edition before uploading the paid zip file. You can skip this step if you have the basic/free edition installed.

WordPress 5.4 and below users: If you’ve installed the free/basic edition of Simply Schedule Appointments, you’ll need to de-activate and delete it from your site.

To find out what version of WordPress you currently have, go to your WordPress Dashboard > Updates and it will display your current version.

You might see a warning about potentially losing data, but don’t worry – your appointments, appointment types, and settings will be safe.

Deactivating and deleting the free/basic edition

Download the Premium Edition Zip File

Download the zip file for the premium edition from your account or from the confirmation email.

After your purchase, you’ll get a link to download the zip file via email. You can also click the link to download at the bottom of the Purchase Confirmation screen.

If you can’t find the email with the zip file included, please feel free to login to your SSA account here on this site. You’ll be able to download the zip file and copy your license key from there too.

Account Login

Mac and Safari Users

Safari on the Mac automatically expands the zip file for you (helpfully in most cases, unhelpfully in the case of WordPress plugins) and moves the zip file to the Trash.

So you have two options…

  1. Grab the zip file out of the Trash
  2. Right-click the folder on your Mac and choose Compress to create a new zip file and then upload that zip file to WordPress

Installing the Purchased Edition Zip File

In your WordPress admin dashboard, go to Plugins > Add New, then choose Upload Plugin (toward the top left) and upload the zip file.

You’ll need to upload the whole zip file, not the extracted folder.

Install the purchased edition zip file

Activate and Add Your License

Once uploaded, click the button to Activate it.

Now you can view your appointments, appointment types, and settings by selecting Appointments from the left-hand menu in the WordPress dashboard.

Activating your plugin

But, you’re not done yet! To make sure you’re setup to get the newest updates, you’ll need to enter your License Key.

Go to Appointments > Settings > Manage License. You can paste in the license key sent to you in the same email you received the zip file.

Paste in your new license key in the Manage License setting

Or, you could also login to your account to copy your license key.

That’s it! You’ve successfully upgraded to your new premium edition. Use our After the Setup Wizard guide to find out more about your new features.

Still stuck?

File a support ticket with our five-star support team to get more help.

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