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Asset CleanUp Pro Conflict – Redirecting to Homepage

This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition

Introduction

In this guide, we discuss how the Asset CleanUp Pro plugin may affect functionality in Simply Schedule Appointments.

Asset CleanUp Pro Conflict

When using the Pro version of the Asset CleanUp plugin, we’ve had customers report being unable to reschedule appointments. With this conflict, the reschedule link will redirect the user to the website’s homepage instead of the appointment reschedule page.

This occurs when the feature that disables JS and CSS is enabled in the Asset CleanUp plugin.

How to Solve

If you are using the Professional version of the Asset CleanUp plugin and you are unable to reschedule appointments, we recommend going into the Asset CleanUp plugin manager and disabling the feature that unloads all JS and CSS in event pages.

You can do this by going to the CSS & JS Manager > Pages > and selecting Events from the dropdown. Make sure to deselect all of the Unload options.

If this still doesn’t help, please reach out to our support team.

Still stuck?

File a support ticket with our five-star support team to get more help.

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