Back to Integrations Guides

This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition


When you send your customers any notification for their appointment, you may notice that we use the default Sender Name and Sender Email Address set on your WordPress Site.

This guide shows how you can change the Sender Name and Email Address to match your business name better
. To do this, we can use a free WordPress plugin called CB Change Mail Sender.

To customize the email notifications further, find more information in our Custom Styling for Email Notifications guide.

Install and Configure CB Change Mail Sender

This may cause email delivery issues if you’re not using a dedicated email delivery system to authenticate your emails. Please read our other guide on Reliably Sending Emails to learn more.

First, install the CB Change Mail Sender plugin. Once the plugin is installed and activated, go to Dashboard > CB Mail Sender.

You should see a screen that looks like this:

CB Mailer Plugin page displaying the Sender Name and Sender Email fields

Sender Name

In the CB Mail Sender Name field, enter the name you want to use with all of the emails you send from your site, including Simply Schedule Appointments.

Sender Email

In the CB Mail Sender Email field, enter the email address you want to use when you send emails from your site, including Simply Schedule Appointments.

This email address will appear as the From address when your customer views your email.

Still stuck?

File a support ticket with our five-star support team to get more help.

File a ticket

  • Please provide any information that will be helpful in helping you get your issue fixed. What have you tried already? What results did you expect? What did you get instead?
  • This field is for validation purposes and should be left unchanged.

Related Guides