When you send your customers any kind of notifications for their appointment, you may notice that we use the default Sender Name and Sender Email Address that’s set on your WordPress Site.
This guide shows how you can change the Sender Name and Email Address to better match your business name. To do this, we can use a free WordPress plugin called CB Change Mail Sender.
To further customize the email notifications, find more information in our Custom Styling for Email Notifications guide.
This may cause email delivery issues if you’re not using a dedicated email delivery system to authenticate your emails. Please read our other guide on Reliably Sending Emails to learn more.
Install and Configure CB Change Mail Sender
First install the CB Change Mail Sender plugin. Once the plugin is installed and activated, go to Dashboard > CB Mail Sender.
You should see a screen that looks like this:
In the CB Mail Sender Name field, enter the name you want to use when you send emails with Simply Schedule Appointments.
In the CB Mail Sender Email field, enter the email address you want to use when you send emails with Simply Schedule Appointments. This email address will appear as the “From” address in your customer’s inbox.
And that’s it! You now have full control over the name and email address you can use to send emails.
File a support ticket with our five-star support team to get more help.
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Custom Subject and Message
Custom Styles for Email Notifications
Email Delivery Issues
Email Message Errors