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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition


By default, Simply Schedule Appointments’ email notifications are pretty standard – black text on a white background. This guide will walk you through using the Email Templates plugin to create a custom email template.

Potential ways to use this:

  • Add your own logo and header
  • Change the background colors and text colors
  • Use custom CSS

If you’d like to change the Sender Name and Address, use our other guide to help you setup.

Install the Email Templates Plugin

The first step to create a custom email template is to Install and Activate the Email Templates plugin from the WordPress Plugins page – don’t worry, it’s free!

Installing the Email Templates plugin in the WordPress Plugin directory

Customize Email Templates

Once the plugin is enabled, it’s time to start customizing! Go to Appearance > Email Templates to see the whole plugin settings.

To the left, you’ll see different options for customizing the template. To the right is a live preview of what your new email layout will look like.

The Email Templates plugin page displaying the default email template

Email Templates’ Plugin Settings

From here, you can manage different parts of your email, including the:

  • Template
  • Email Header
  • Email Body
  • Footer

Which will allow you to add a custom font, background color, logo, and other layout options.

When you’re finished with your changes, click Publish to save your changes.

And that’s it! You now have a beautiful new template design that you can use for emails with Simply Schedule Appointments and the rest of your WordPress site!

Customized Email Templates Example using Simply Schedule Appointments

Send Test Email

Lastly, click the Send test email > Send to send a test message to the default admin email. Or, book a test appointment in Simply Schedule Appointments to see what the final email template looks like.

We also recommend using the free WP Mail Logging plugin to verify that the email templates look good and are working for the SSA notifications.

Using the WP Mail Logging plugin to verify that the email templates plugin is working with the SSA notifications

Using the WP Mail Log plugin to double-check the SSA notifications with the new email template styling.

Still stuck?

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