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This guide applies to:

  • Basic Edition
  • Plus Edition
  • Pro Edition
  • Business Edition


In this guide, we’re reviewing the First Available Flow sequence of Views for the Simply Schedule Appointments booking form.

Learn about the Booking Flow settings for Appointment Types.

First Available Booking Flow

The First Available Booking Flow sequence begins by prompting the user to choose the First Available time slot within your pre-selected duration. For example, this helps encourage users to take the next available time slot within the next 8 hours.

This is great for booking calendars where you’d prefer users to take the nearest time slot to fill out your immediate schedule.

This Flow is also unique because it requires selecting a Fallback Flow. These are the booking steps that you’d like users to see if there is no time slot within the pre-selected duration for the First Available Flow.

First Available Flow Tab in the Appointment Type Settings.

First Available Within

Using the First Available Within setting, enter a duration and duration unit. This will be the time span we’ll use to collect the next available time slot to suggest to the user. For example, if this is set to 1 week the calendar will suggest the next open time slot within the next 7 days.

If the user does not want the suggested time slot, they also have the option to Pick another time which takes them to the Fallback Flow.

A booking calendar showing the first available time, the user has the option to confirm the appointment time or pick another time.

Fallback Flow

If no open time slots are available throughout the First Available Within duration, the calendar will resort to a Fallback Booking Flow.

These include:

First Available Flow Example

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